VISITING - FAQ

When are you open?

The Stained Glass Museum is open to visitors Tuesdays-Saturdays, 10am-4pm (last entry at 3.30pm). Please check here for temporary closures.

Do I need to pre-book / buy tickets in advance?

If you are visiting The Stained Glass Museum only, tickets can be purchased in advance online from Art Tickets.
If you are visiting both Ely Cathedral and The Stained Glass Museum, we encourage you to buy a joint ticket in advance from Ely Cathedral.

Do I need to wear a face mask or face covering?

No you do not have to wear a mask to visit, however if you wish to wear one for personal safety please do so.

Are you restricting visitor numbers to the museum?

We may limit entry to the museum, and adopt a one in/one out policy at busy times, to avoid bottlenecks and queuing.

What should I expect from my visit? What has changed?

We encourage visitors to :
● Pay with card rather than cash in the shop;
● Hand sanitiser is available to use.
● Stay at home if they have tested positive for Covid-19 or have symptoms of coronavirus.

Is there somewhere to leave my bags?

We do not have lockers so please do not bring large bags or suitcases into the museum. Large bags are not permitted in the gallery.

Are dogs allowed into the museum?

Yes! Well behaved dogs are welcome to visit the museum, if they are on a lead and with their responsible owners.

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Are audio guides or guided tours available?

Although we have removed our audio guides, our audio tour is available to visitors who can scan QR codes using their mobile phone. Free public WiFi is available onsite. Due to maintaining social distancing we are not running any guided tours at the moment.

Is your museum suitable for children and families?

Absolutely! Our gallery has an interactive light box, as well as trails and activity sheets for our younger visitors.

Can groups visit?

If you are planning to visit in a group of more than 8, please let us know in advance. Groups who would like a guided tours need to book in advance

Are you running glass workshops?

We have a number of practical glass Workshops for adults taking place during the spring-autumn, with a break over winter. Please check our What's On page for workshop dates, booking information and more up-to-date information.

Tweets by The Stained Glass Museum, Ely